Privacy Policy

Privacy Policy — Emerald City Hair

At Emerald City Hair, your privacy is extremely important to us. We value your trust and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

📘 Information We Collect

We may collect the following information when you use our website:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (securely processed through Shopify or trusted payment providers)

Order Information

  • Products purchased

  • Order totals

  • Delivery details

Automatically Collected Information

  • IP address

  • Device type

  • Browser type

  • Cookies & tracking data

  • Pages viewed and time spent on our website

🔒 How Your Information Is Used

We use your information to:

  • Process and deliver orders

  • Communicate order updates & confirmations

  • Improve website experience

  • Prevent fraud & unauthorized activity

  • Provide customer support

  • Send promotional offers (if subscribed)

We never sell your information.

💳 Payment Security

We use Shopify’s secure checkout, which encrypts and protects your payment details.
We do not store or view full credit card numbers.

⚠️ Third-Party Services

We may share limited information with trusted third parties, such as:

  • Shopify

  • Shipping carriers

  • Payment providers

  • Email marketing platforms

These partners only receive the information necessary to perform their services.

🍪 Cookies & Tracking

We use cookies to:

  • Improve site performance

  • Personalize your shopping experience

  • Analyze traffic

  • Remember items in your cart

You may disable cookies in your browser settings.

👧 Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect children’s data.

📧 Your Choices & Rights

You may:

  • Request a copy of your personal data

  • Request corrections

  • Request deletion (in certain situations)

  • Opt out of marketing emails at any time

📬 Contact Us

For questions about this Privacy Policy or your data:

📧 emeraldcityhairofficial@gmail.com

📝 Updates to This Policy

We may update our Privacy Policy at any time.
The latest version will always be available on this page.