Contact Us

We’re here to help you look and feel your absolute best. If you have questions about our products, orders, or need personalized assistance, our customer care team is ready to support you.

📩 Email Support

📧 emeraldcityhairofficial@gmail.com

We respond to all messages within 24–48 business hours.

🕒 Customer Service Hours

Monday – Friday: 9 AM – 6 PM EST
Weekend responses may take slightly longer.

📦 Order & Shipping Questions

For questions about your order status, shipping times, or tracking updates, please include:

Your full name
Order number
Email used at checkout

📣 Stay Connected

💚 We’re Here for You

At Emerald City Hair, your experience matters.
We’re dedicated to delivering premium-quality products with unmatched support every step of the way.

About Us

Emerald City Hair was created to bring luxury, confidence, and consistency to every woman who loves premium hair.

We source only high-quality extensions from trusted vendors, offering bundles, wigs, closures, HD lace units, and premium textures that last.

Our mission is simple:

Luxury you can feel, quality you can trust, and beauty that never fades.

We take pride in delivering hair that blends effortlessly, styles beautifully, and empowers you to look your best every day.

Welcome to Emerald City Hair — where luxury begins with you. 💚✨